Support
KCnet’s support page is always “under construction,” so to speak, as we work to provide you with up-to-date information, answers to your most frequently asked questions, and links to useful software, tools, etc.
Frequently Asked Questions /
Dial-Up Access Numbers / Webmail Instructions / KCnet Dialers
Online support is available Monday through Friday from 9 a.m. to 6 p.m. for a nominal fee. If you would like to take advantage of this service please complete the form below. A technician will be in contact with you within 30 minutes. To take advantage of this service you must have a functional high-speed Internet connection for your computer. One of our technicians will be able to connect and troubleshoot the problem remotely with you. You’ll be able to follow along. The connection fee is $5.00. Your first 30 minutes of remote online support is available for just $20.00.
Call 570-893-8111 if you would like to speak to a member of our technical support services team.
Enter your complete contact information and as much detail about your problem as possible in the following form.
